Degraded Application Performance - On-prem EU

Incident Report for Tray.ai

Resolved

This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.
Posted Jun 10, 2025 - 16:46 BST

Identified

We have recognized failures on on-prem connectors in the EU environment. We are investigating the cause and will work towards resolution.

Please reach out to support if you have any questions or concerns about this incident.
Posted Jun 10, 2025 - 16:20 BST
This incident affected: Workflow Execution and Connectors (Other).