Degraded Application Performance - Send Email Connector

Incident Report for Tray.ai

Resolved

This incident has been resolved.

Posted Sep 30, 2026 - 17:04 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2026 - 16:14 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 30, 2026 - 16:03 BST

Investigating

Starting from 14:08 UTC, users may have experienced issues with the Send Email connector in the US region. Our engineers are investigating the issue.

We apologise for any inconvenience this incident may have caused.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Posted Sep 30, 2026 - 15:43 BST

This incident affected: Connectors (Other).