All Systems Operational

Workflow Execution Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Builder API Operational
90 days ago
100.0 % uptime
Today
Workflow Builder App Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Connectivity API Operational
90 days ago
100.0 % uptime
Today
Connectors API Operational
90 days ago
100.0 % uptime
Today
Triggers API Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
100.0 % uptime
Today
Embedded API Operational
90 days ago
100.0 % uptime
Today
Embedded App Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Workflow Triggers Operational
90 days ago
100.0 % uptime
Today
Data Tables Operational
90 days ago
100.0 % uptime
Today
Insights, Usage and Logs Operational
90 days ago
100.0 % uptime
Today
Merlin Agent Builder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance May 21, 2026 08:30-10:00 BST

On Thursday, 21st May 2026, we will be performing maintenance on one of our databases across all regions.

The maintenance window is scheduled for 08:30 to 10:00 BST (21st May 00:30 to 02:00 PT, 21st May 17:30 to 19:00 AEDT).

During this maintenance, read operations and existing workflow executions will remain unaffected. Write operations will be paused for up to 90 minutes per region, meaning that enabling or disabling workflows, modifying trigger configurations, and managing trigger subscriptions will be temporarily unavailable. All other functionality will remain operational. Manual triggering, stopping, retrying, and replaying executions will continue to work as normal. Any actions that could not be completed during the pause will be applied automatically once the window closes, with no action required on your part.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Posted on May 13, 2026 - 20:52 BST
May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - This incident has been resolved.
May 8, 18:00 BST
Investigating - Starting at 16:15 UTC on Friday, May 8th, 2026, users may have experienced workflow failures involving Script connectors version 3.3 in the US region.

Our engineering team is actively investigating the issue.

We apologise for any inconvenience this incident may have caused.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.

May 8, 16:15 BST
May 7, 2026
Resolved - From May 7, 2026 14:00 - 16:00 UTC, some customers may have experienced Salesforce authentication issues, including failures refreshing OAuth tokens and intermittent authentication errors when creating or re-authenticating Salesforce connections. This incident has now been resolved and all our systems are operational.

A small number of customers may still need to manually re-authenticate their Salesforce connections if workflows continue experiencing authentication failures.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

May 7, 15:00 BST
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.