All Systems Operational

Uptime over the past 90 days. View historical uptime.
Workflow Execution Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Builder API Operational
90 days ago
100.0 % uptime
Today
Workflow Builder App Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Connectivity API Operational
90 days ago
100.0 % uptime
Today
Connectors API Operational
90 days ago
100.0 % uptime
Today
Triggers API Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
100.0 % uptime
Today
Embedded API Operational
90 days ago
100.0 % uptime
Today
Embedded App Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
99.99 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.98 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Workflow Triggers Operational
90 days ago
100.0 % uptime
Today
Data Tables Operational
90 days ago
100.0 % uptime
Today
Insights, Usage and Logs Operational
90 days ago
100.0 % uptime
Today
Merlin Agent Builder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Office 365 Authentication Issue
Resolved - This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.
Jan 15, 23:58 GMT
Monitoring - On January 14, 2026 at 2:42:50 PM to January 15, 2026 at 11:31:03 PM UTC, users who have Office 365 authentications created using the Tray Production OAuth app may have seen authentications fail and are unable to re-authenticate.

We apologise for any inconvenience this incident may have caused.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Jan 15, 23:45 GMT
Update - Our engineers have deployed a potential fix. We are currently monitoring to see if the issue resolves.

Thank you for your patience and understanding. We apologise for any inconvenience this incident may have caused.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Jan 15, 23:44 GMT
Update - We have identified the issue and our engineering teams are investigating a potential resolution.

We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Jan 15, 23:14 GMT
Investigating - Starting from January 14, 2026, users who have Office 365 authentications created using the Tray Production OAuth app may have seen authentications fail and are unable to re-authenticate.

We apologise for any inconvenience this incident may have caused.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Jan 15, 22:36 GMT
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026
Degraded Performance - Merlin Agent Builder
Resolved - Between 10:08 AM UTC and 10:49 AM UTC, some users may have encountered errors when using the Tray Native AI model within Merlin Agent Builder workflows. Other models were unaffected.

The issue has been resolved, and services are now operating normally.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Jan 6, 11:07 GMT
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