All Systems Operational

Workflow Execution Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Builder API Operational
90 days ago
100.0 % uptime
Today
Workflow Builder App Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Connectivity API Operational
90 days ago
100.0 % uptime
Today
Connectors API Operational
90 days ago
100.0 % uptime
Today
Triggers API Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
100.0 % uptime
Today
Embedded API Operational
90 days ago
100.0 % uptime
Today
Embedded App Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Workflow Triggers Operational
90 days ago
100.0 % uptime
Today
Data Tables Operational
90 days ago
100.0 % uptime
Today
Insights, Usage and Logs Operational
90 days ago
100.0 % uptime
Today
Merlin Agent Builder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 8, 2026

No incidents reported today.

May 7, 2026
Resolved - From May 7, 2026 14:00 - 16:00 UTC, some customers may have experienced Salesforce authentication issues, including failures refreshing OAuth tokens and intermittent authentication errors when creating or re-authenticating Salesforce connections. This incident has now been resolved and all our systems are operational.

A small number of customers may still need to manually re-authenticate their Salesforce connections if workflows continue experiencing authentication failures.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

May 7, 15:00 BST
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Resolved - There was a degradation in service that caused a small number of requests to Tray webhook workflow endpoints to timeout or return a 504 status. Workflows in the Tray platform will complete successfully even though responses to the client were never sent in a minority of cases.

Our engineering teams have identified the issue and resolved the root cause and we will continue to monitor performance of the webhook workflows and ensure their reliability.

If you have any questions, feel free to reach out to support@tray.ai

Apr 28, 10:30 BST
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.