All Systems Operational

Uptime over the past 90 days. View historical uptime.
Workflow Execution Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Builder API Operational
90 days ago
100.0 % uptime
Today
Workflow Builder App Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Connectivity API Operational
90 days ago
100.0 % uptime
Today
Connectors API Operational
90 days ago
100.0 % uptime
Today
Triggers API Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
100.0 % uptime
Today
Embedded API Operational
90 days ago
100.0 % uptime
Today
Embedded App Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Workflow Triggers Operational
90 days ago
100.0 % uptime
Today
Data Tables Operational
90 days ago
100.0 % uptime
Today
Insights, Usage and Logs Operational
90 days ago
100.0 % uptime
Today
Merlin Agent Builder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Script Connector v3.3 - US Jun 22, 2026 10:00-12:00 BST

On Monday, 22nd of June 2026, we will be performing maintenance on the Script connector (v3.3) in the US region.

The maintenance window will be between 10:00 and 12:00 BST (22nd of June 02:00 to 04:00 PDT, 22nd of June 19:00 to 21:00 AEST).

During this window, workflows using the Script connector v3.3 in the US region may experience execution delays or instability. No other connectors, Script connector versions or regions are impacted.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.
Posted on Jun 08, 2026 - 11:25 BST
Jun 16, 2026
Scheduled Maintenance - Script Connector v3.3 - EU
Completed - The scheduled maintenance has been completed.
Jun 16, 12:05 BST
Verifying - Verification is currently underway for the maintenance items.
Jun 16, 11:55 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 10:00 BST
Update - We will be undergoing scheduled maintenance in 15 minutes.
Jun 16, 09:45 BST
Scheduled - On Tuesday, 16th of June 2026, we will be performing maintenance on the Script connector (v3.3) in the EU region.

The maintenance window will be between 10:00 and 12:00 BST (16th of June 02:00 to 04:00 PDT, 16th of June 19:00 to 21:00 AEST).

During this window, workflows using the Script connector v3.3 in the EU region may experience execution delays or instability. No other connectors, Script connector versions or regions are impacted.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.
Jun 8, 11:11 BST
Jun 15, 2026
Scheduled Maintenance - Script Connector v3.3 - AP
Completed - The scheduled maintenance has been completed.
Jun 15, 12:01 BST
Verifying - Verification is currently underway for the maintenance items.
Jun 15, 11:55 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:01 BST
Update - We will be undergoing scheduled maintenance in 15 minutes.
Jun 15, 09:46 BST
Scheduled - On Monday, 15th of June 2026, we will be performing maintenance on the Script connector (v3.3) in the AP region.

The maintenance window will be between 10:00 and 12:00 BST (15th of June 02:00 to 04:00 PDT, 15th of June 19:00 to 21:00 AEST).

During this window, workflows using the Script connector v3.3 in the AP region may experience execution delays or instability. No other connectors, Script connector versions or regions are impacted.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.
Jun 5, 20:13 BST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Degraded Application Performance - Salesforce Connector
Resolved - On 6 June 2026, some customers experienced Salesforce authentication failures, causing workflow disruptions. This was due to a 30-day refresh token TTL introduced on 7 May 2026 to meet new Salesforce security requirements. Access tokens used continuously for over 30 days had their refresh tokens expire, rendering them unusable. The issue has been resolved. Affected customers were required to re-authenticate their Salesforce connection to restore functionality.

We are implementing a proactive background refresh process for Salesforce authentications to ensure tokens are refreshed before the 30-day expiry, regardless of access token usage. We apologize for any inconvenience this incident may have caused. If you have any questions or need additional details, please feel free to reach out to support@tray.ai.
Jun 6, 17:00 BST
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Degraded Application Performance Creating Data Tables and Vector Tables
Resolved - There was a span of about 10 to 15 minutes where customers may have experienced slowness or failures when creating or importing Data Tables or Vector Tables in Tray. Our engineering team has identified the root cause, resolved the incident and have restored performance of the affected services. For any users who may have experienced this degradation in performance, you may have to retry creating or importing the affected Data Table or Vector Table. If you have any questions or concerns, please reach out to to support@tray.ai. Thank you for your patience and understanding.
Jun 3, 17:45 BST
Jun 2, 2026

No incidents reported.

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