Degraded Workflow Execution Performance - APAC

Incident Report for Tray.ai

Resolved

This incident has been resolved.
Posted Aug 01, 2025 - 15:36 BST

Update

We are continuing to monitor for any further issues.
Posted Aug 01, 2025 - 15:23 BST

Monitoring

Our engineering teams have applied a fix at 15:05 and are currently monitoring the results.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.
Posted Aug 01, 2025 - 15:22 BST

Investigating

At 14:22 PM BST, users may have experienced issues with the workflow executions in the APAC region. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Posted Aug 01, 2025 - 14:41 BST
This incident affected: Workflow Execution.