Service Trigger Issues

Incident Report for Tray.ai

Resolved

This incident has been resolved and all our third-party service triggers are now operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.
Posted Jul 18, 2023 - 19:15 BST

Monitoring

Our engineering teams have applied a fix and are currently monitoring the results.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.

Thank you for your patience and understanding.
Posted Jul 18, 2023 - 19:01 BST

Investigating

We are investigating an issue which causes delays to the executions of some third-party service triggers.

These triggers are the following:

- Slack
- Microsoft Teams
- Facebook
- Heap
- Hellosign
- Hubspot
- Linkedin
- Pubsub
- Quickbooks
- Shopify
- Xero
- Zoom

If you have any questions or concerns, please feel free to reach out to support@tray.io.
Posted Jul 18, 2023 - 18:51 BST
This incident affected: Workflow Execution.