We experienced a brief period of service degradation with the Tray application between 16:03 and 16:11 (BST) in all regions. During this time, users may have encountered general slowness across various features, including but not limited to running or building workflows, and calling the Connectivity, Trigger, Authentication, and Embedded APIs.
The problem has been resolved, and the service is now operating normally.
We apologise for any inconvenience this incident may have caused. Your satisfaction is important to us, and we appreciate your understanding and patience.
If you have any questions or concerns, please contact our support team at support@tray.io.
Posted Jul 12, 2024 - 17:22 BST
This incident affected: Workflow Execution, Workflow Builder (Workflow Builder API, Workflow Builder App, Workflow Builder Logs), Embedded (Embedded API, Embedded App), and Connectivity API (Connectors API, Triggers API).