Degraded CSV Editor Performance

Incident Report for Tray.ai

Resolved

This incident has been resolved.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.
Posted Aug 05, 2024 - 15:14 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2024 - 15:08 BST

Identified

The issue has been identified and we are currently working on a fix to resolve this issue.

We are very sorry for any inconvenience this incident may cause.
Posted Aug 05, 2024 - 14:46 BST

Investigating

We are currently investigating an issue which is causing unexpected behaviours with CSV editor connector across all our regions.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Posted Aug 05, 2024 - 13:39 BST
This incident affected: Connectors (CSV Editor).