Degraded Application Performance

Incident Report for Tray.ai

Resolved

This incident has been resolved.
Posted Dec 04, 2025 - 18:26 GMT

Update

We are continuing to investigate this issue.
Posted Dec 04, 2025 - 18:24 GMT

Investigating

EMEA Users leveraging the on-premise agent have been experiencing degraded performance and delayed workflow executions since 5 PM UTC. We apologize for any inconvenience this ongoing incident may be causing. If you have any questions or concerns, please feel free to contact us at support@tray.ai.
Posted Dec 04, 2025 - 17:25 GMT
This incident affected: Workflow Execution.