This incident has been resolved and all our systems are operational.
We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Thank you for your patience and understanding.
Posted Nov 27, 2024 - 17:05 GMT
Monitoring
Our engineering teams have applied a fix and are currently monitoring the results.
We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Thank you for your patience and understanding.
Posted Nov 27, 2024 - 16:46 GMT
Investigating
We are currently investigating an issue that is causing unexpected behaviours within the Tray application for EU on-prem users. If you have any questions or concerns, please feel free to reach out to support@tray.ai.