Our engineers have identified and resolved an issue that affected a small subset of connectors, leading to degraded performance between 19:15 and 21:56 GMT (12:15 to 14:56 PDT). During this time, some workflows using these connectors may have failed. The issue has now been fully resolved, and all services are operating normally. We apologize for any inconvenience this may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

The scheduled maintenance has been completed.

This incident has been resolved and all our systems are operational. The retry step, replay execution, and stop execution buttons within the debug log were non-functional from 13:39 to 15:33 GMT in all regions (US, EU, & AP). Customers may have observed pressing the retry, replay, or stop button on individual logs did not have an effect. Our engineers identified the root cause and have fixed this issue. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

The scheduled maintenance has been completed.

Between approx 23:30 UTC on 22-Feb-2025 - 19:34 UTC 24 Feb-2025, US instance users may have experienced visibility issues with the Insights component. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. This incident has been resolved and all our systems are operational. Thank you for your patience and understanding.